Privacy Policy

Effective Date: May 8, 2025

Syneticx, Inc. ("Syneticx," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at syneticx.com, use our services, or interact with us in connection with our market intelligence and regulatory research solutions for the pharmaceutical, biotechnology, and medical device industries. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, job title, company name, and mailing address, which you may provide when you contact us, register for a webinar, request a demo, or sign up for our services.
• Usage Data: Information about how you interact with our website and services, including IP address, browser type, operating system, pages visited, time spent on our site, and referring URLs, collected automatically through cookies and similar technologies.
• Business Information: Data provided in the course of using our services, such as preferences for regulatory topics, compounds, or indications, which may be linked to your account but does not directly identify you as an individual.
• Third-Party Data: Information obtained from publicly available sources (e.g., regulatory bodies like FDA, EMA, PMDA, or industry news) or third-party partners, which we use to provide our market intelligence services.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services, including delivering customized market intelligence dashboards and real-time regulatory updates.
• Respond to your inquiries, provide customer support, and fulfill your requests, such as demo bookings or webinar registrations.
• Send you marketing communications, such as newsletters, industry updates, or promotional offers, where you have opted in to receive them.
• Analyze usage patterns to enhance our website functionality and user experience.
• Comply with legal obligations, enforce our terms of service, and protect our rights, property, or safety, or that of our users.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf, such as hosting, analytics, payment processing, or customer relationship management, under strict confidentiality agreements.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction, with notice provided to you.
• Legal Requirements: When required by law, such as in response to a subpoena, court order, or regulatory authority request, or to protect against fraud or other illegal activities.
• With Your Consent: When you explicitly agree to the sharing of your information, such as for joint marketing with a trusted partner.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze website performance, and deliver personalized content. You can manage your cookie preferences through your browser settings. Essential cookies are necessary for the website to function, while non-essential cookies (e.g., for analytics or marketing) require your consent.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse, including encryption, access controls, and secure data storage. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

You have the following rights regarding your information, subject to applicable law:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Opt-Out: Unsubscribe from marketing communications by clicking the "unsubscribe" link in emails or contacting us.
• Cookie Preferences: Manage cookies through your browser or our cookie consent tool.

To exercise these rights, contact us at privacy@syneticx.com. We will respond within 30 days, or as required by law.

7. International Data Transfers

As a US-based company serving clients with global operations, we may transfer your information to countries outside your jurisdiction, including the United States, where data protection laws may differ. We ensure appropriate safeguards, such as standard contractual clauses, are in place to protect your information during such transfers.

8. Third-Party Links

Our website may contain links to third-party websites, such as regulatory bodies or industry news outlets. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised effective date or through other communications. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Syneticx, Inc.
Email: syneticslz@gmail.com